The product was as advertised and arrived quickly. We were not able to use it and have been trying to return it for weeks. The company has not responded to emails, texts or phone calls. I am now trying to work through my credit card company to dispute the charge.
My open box item was delivered on time, looked good, but was missing the mounting hardware. I called, left VMs and texed customer service, several times, but never heard back from them. And now the customre service VM is full an cannot accept messages.
Phone calls go unanswered. PrairieGrit voicemail box is full. I did leave a message with Marcy at Warehouse Wonders. I get these auto-prompts but nothing specific to my communications or concerns.
This item; Kohler R76217-4G-Bl was returned (unopened, with the receipt taped on top of its box) via UPS on Monday 10/27/2025. It doesn’t fit my rough plumbing. The original order # 1257775. There hasn’t been enough time yet but, I’m looking forward to seeing the credit back on my credit card statement.
The other two items ( two Kohler faucets) arrived, have been installed, work great, and I’m happy to have purchased them at the discount. Thank you.
The item was not properly packaged. When it arrived, it was broken. I was able to fix it with some epoxy and glass from the old fixture that I still had.
I received the product I ordered in only a few days at a great price. After I placed the order I was concerned, I knew nothing of this company, but everything turned out very well. I did not review customer service as I did not need them.
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Perfect transaction, Thank you!
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Item was an obvious damaged return I was able to get it to work. Not as good as described
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The product was as advertised and arrived quickly. We were not able to use it and have been trying to return it for weeks. The company has not responded to emails, texts or phone calls. I am now trying to work through my credit card company to dispute the charge.
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Priced right and was delivered fast
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My open box item was delivered on time, looked good, but was missing the mounting hardware. I called, left VMs and texed customer service, several times, but never heard back from them. And now the customre service VM is full an cannot accept messages.
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arrived in good stead and working great
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Arrived quickly, well-packed, and in great shape. These are new, not used.
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Phone calls go unanswered. PrairieGrit voicemail box is full. I did leave a message with Marcy at Warehouse Wonders. I get these auto-prompts but nothing specific to my communications or concerns.
This item; Kohler R76217-4G-Bl was returned (unopened, with the receipt taped on top of its box) via UPS on Monday 10/27/2025. It doesn’t fit my rough plumbing. The original order # 1257775. There hasn’t been enough time yet but, I’m looking forward to seeing the credit back on my credit card statement.
The other two items ( two Kohler faucets) arrived, have been installed, work great, and I’m happy to have purchased them at the discount. Thank you.
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Was not complete. Bolts were missing
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Was not complete. Bolts were missing
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Just what I needed at a great price. Timely delivery too.
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I was pleased with my purchase.
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The transformer would not work. I DO NOT recommend this company!
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The item was not properly packaged. When it arrived, it was broken. I was able to fix it with some epoxy and glass from the old fixture that I still had.
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I received the product I ordered in only a few days at a great price. After I placed the order
I was concerned, I knew nothing of this company, but everything turned out very well.
I did not review customer service as I did not need them.