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As I have seen others note for other items, this seemed to be a new item but it appeared to have been opened. That said, the price for this item was fantastic, the shipping was prompt, and I am very happy to have found this item! I would buy from prairiegrit.com or this seller again!

The showerhead looks really good, works great, and I have no concerns.

I was a little concerned when I got it because the box was beat up BUT everything was fine inside. I love it!

Faucet was brand new, and the price was 1/2 of what the major box stores were asking. Delivery was close to immediate. Thank you very much for a great customer experience.

The faucet was in perfect condition with all parts present. It is installed and working beautifully.

Smooth transaction & fast delivery.

Excelente service!!!

Great price for a great quality product. Fast turn around time from placement of the order to receiving the product. All of the pieces were intact, just as described. Installation was a little difficult, but the end result was perfect!

Due to the low pricing, I was a bit skeptical about this eComm site being legitimate, so I set up installment payments with Pay Pal. I was very pleased to receive quick order confirmation and shipping information. The products were delivered within a few days. One of the faucets was received in chrome finish but quickly replaced with the correct finish. Product appeared to be a store return, however, in original packaging and in new condition. Very satisfied as I saved 60% to 75% off big box and other eComm sites.

Did not have any questions