It is very important for the seller to send tracking information to the buyer once a purchase is made. Additionally, it is important for the buyer to send tracking information to the seller upon a return. This will greatly help with a dispute. If there is a dispute for a purchase or a return, either party (buyer or seller) should reach out to Stripe or their credit card company to handle the dispute. They will protect any sale that is ran through this site. Our sellers are bound by PrairieGrit’s selling agreement to adhere to professional guidelines when selling. Let’s have fun and enjoy our collecting, buying and selling and use the golden rule.
You acknowledge and agree that PrairieGrit is unable to issue a refund directly, and in the event that a Seller does not issue a refund as required, PrairieGrit explicitly disclaims all liability with regard to such refund. In the case of a seller receiving the item back damaged, they should reach out to Stripe or their credit card company for facilitation. They are open round the clock to ensure a seamless transaction.